My role within Northern Pride is Communications and Merchandise Manager. I am responsible for all social media activity and work alongside the Marketing Manager to ensure the Northern Pride vision is executed and communicated correctly. I also manage all merchandise for the charity, ensuring products are desirable, of good quality and providing our customers and supporters with the high level of customer service they deserve.
What’s skills do you bring to the Northern Pride committee?
I have worked in retail for a number of years and run my own business within the fashion industry. From this, I understand how important customer experience is and aim to help maintain high standards. I manage a total of 7 social media accounts outside of Northern Pride and am able to respond and engage in a way which is pleasing and understandable for individuals of all abilities.
I have also spent 6 of my employment years in health and social care, working with individuals who suffer from mental health problems, degenerative diseases and severe learning and physical disabilities. This has also allowed me to gain an understanding of how to communicate in many different ways and helps provide the planning committee with an insight into the needs of those who suffer with disabilities, so that organised events can be as inclusive and accessible as possible.
What’s your secret talent?
Well…I can pop my thumb out of its’ joint and back into place, repeatedly, at a superhuman speed. I can also make a 90 degree angle with my index finger, just try it, I bet you cant do it.
What’s the best concert you’ve ever been to?
Cue cliché…STEPS. When I was a kid my auntie took me to see STEPS at the then, Telewest Arena. My highlight from this event was when H shook my hand, while he was suspended above the audience in a harness. I was so young, this was my first ever concert and I was in absolute ore of everything.
What do you enjoy the most about working within Northern Pride?
For me, its reading the positive feedback we get from our followers. For every negative comment/message, there are at least ten positive interactions. Being recognised by the community for the positive change we, as a team make, is worth every second we spend volunteering for the charity. The Northern Pride Festival is obviously the highlight and biggest event on our calendar and standing on the side-lines, looking at the crowds of people attending, is indescribable. People of all walks of life, all identities, all ages, all abilities, coming together to celebrate one single movement, this just blows my mind and really keeps me focused and driven to continue supporting such an amazing charity.
Who or what inspires you and why?
As corny as it might sound, my biggest inspiration is nature. I’m not sure what exactly it is but being amongst nature whether that be at the beach, walking in the woods or enjoying a festival in a field, I just become so consumed by the world around me. Some of my best ideas and decisions have come along while sitting at the beach listening to the ocean.